
Resolved
Date Reported
9/16/24, 5:48 PM
Northern Fiber Line Disruption
Line Cut
A major construction project near the northern suburbs has resulted in an accidental cut of the primary fiber line serving Zone 3. Repair teams are on-site, and services are expected to be restored within 6 hours. Customers may experience slow internet speeds or a complete loss of service.
Investigating
Date Reported
9/16/24, 5:48 PM
Central Hub Equipment Failure
Hardware Malfunction
A critical piece of equipment at the central hub has malfunctioned, causing a total service outage for all customers in the Downtown District. Technicians are replacing the faulty hardware, with full restoration estimated in 4 hours.
Resolved
Date Reported
9/16/24, 5:48 PM
Southwest Power Interruption
Power Outage
An unexpected power outage in the Southwest Business Park has disrupted connectivity to our fiber network. Backup generators are being deployed, but full service restoration may take up to 8 hours.
Report an Outage
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